PDXme

Amtrak ticket stubs for round trip train reservations and bike reservations.

This past weekend I took a trip up to Portland from Eugene with my bike. I really appreciate the fact that I can bring my bike on the train, as it gives me the choice to do whatever I like when I arrive at Union Station. Upon arrival, one can bike to the nearest bus line to get home, go to Powell's for the newest read, or relax at a nearby café. At any rate, the fact that Amtrak permits bikes on board does wonders for a visitor's experience in the Rose City.

As a pretty much monthly visitor to Portland, surprisingly enough, this past weekend marks the first time I have brought a bike on board. Accordingly, I've given some thought to how bikes on Amtrak trains fit the Portland goal of diverse travel options. In short, "choices." If you offer citizens choices in terms of their travel options, the more likely they will make a different choice than insisting on riding alone in their cars. Be it train, light rail, bus or bike, Portlanders get around. Amtrak's inclusion of bicycles on board increases the number of choices people can make upon arriving to town as to where and when they want to go. Accordingly, I've written a brief list of ideas and suggestions in light of my trip that might make arriving "from train with bike" that much more desirable and convenient.

1. Improve ticketing of bicycles upon purchase. The decision to bring my bike from Eugene to Portland came after I had already bought my ticket north. For me to add my bike to my reservation, I had to cancel my previous ticket and be charged an extra $10 dollars on top of the ticket price to bring my bike roundtrip. Days after, I was reimbursed for the initial transaction. The easier we make it easy for “leisure riders” to make reservations for their bikes on the fly, without needing reimbursement of previous Amtrak fares, the more accessible trains will be and the more popular the prospect of riding one’s bike at one’s destination.
2. Standardize bike boarding information, waver forms and tagging. On Saturday morning, I arrived at Eugene Station to wait in line for the appropriate ticketing to bring my bike on board. To bring your bike you need to sign a form acknowledging that Amtrak has no liability for potential damage that may occur on your trip. After signing, I received a carbon copy of the form explaining the terms of agreement along with a tag for my bike. On the return from Portland, I was given a perforated form to perform the same task. The text was easier to read and more intuitive as it looked like it was printed off the same printing system as my tickets. The tag ripped off the form to be hung on my handlebars. Regardless of the differences in waver forms and bike tags, the actual round tickets, four in all (two for the fare and two for the bikes) looked the same. It would great to bring this sort of standardization to the bikes on board. Lastly, at the end of my ride to Portland, I wasn’t required to give proof that my bike belonged to me, whereas after arriving in Eugene I was required to give the other part of the ticket I received before boarding. To sum it up, Amtrak needs to be better with making a more seamless system for transporting bikes, especially when it comes to showing proof that a bike belongs to a certain individual.
3. Increase the capacity for bicycles on board. A quick call to Amtrak revealed that trains the Amtrak Cascade line only have capacity for six bikes, that is, six bike hooks to hang bikes if they are not already taken. I imagine more bikes could be accommodated if brought in boxes, but boxing your bike for less than a two-day stint in Portland doesn’t make sense. If Amtrak and Portland got together to find away to accommodate more bike hooks on trains, this could potential decrease the demand for rental cars, taking more cars of the road and encouraging visitors to see Portland and its neighborhoods on two wheels. To put this point into perspective, if I wanted to come to Portland with a group of friends to participate in the Bridge Pedal this coming weekend, and we all brought our bikes, then everyone else would be sweet out of luck. If we started off in Vancouver B.C., we would essentially take up all available bike parking for passengers boarding in Washington.

So there you have it. It would be great if people could suggest ways to make some of these suggestions happen. I was sure to send in these comments on the cards that were provided on the train, but more people pushing for better access to Amtrak's trains with bikes will surely make for a better case. You can leave your comments online here. And if you are post prone, (word on the street is you can get a ticket for a free drink on Cascade trains if you send them a comment) you can send your comments to:

Washington State
Department of Transportation
Rail Office
P.O. Box 47407
Olympia, WA 98599-7407

With the coming Winter Olympics in Vancouver, not to mention the fact that people just want to bring their bikes on board, it's important that we work to increase bike capacity on Amtrak as well as streamline current policies towards our two-wheeled friends. I also see this as a potential improvement that could come of Washington and Oregon's application for stimulus funds to update the Cascade line's crossings and aging infrastructure. If we're set on making the riding the train a viable transportation option, it's important that we make it viable for all users, those with and sans vélo. The more bikes at Union Station, the more money in the Portland's, and not to mention the Pacific Northwest's economy.